Get help via email at [email protected]. We typically respond within 24 hours.
Send us a message through our contact form for general inquiries and feedback.
Download the HousePoints app from the App Store, then sign in with Google, Apple, or Microsoft. Parents create the family account first, then can add children.
Yes! Use the "Try Demo" button on the login screen. You can explore as a parent ([email protected]) or child ([email protected]) with password "demo123".
In the Settings tab, tap "Add Family Member" and create accounts for each child. You can set their display name, username, and avatar.
Go to the Manage tab, create chore templates with point values, then assign them to your children with due dates. You can also set recurring schedules.
When a child marks a chore complete, it appears in your Home tab under "Needs Verification" or in the Ops tab. Tap Verify to approve and award points.
Complete your assigned chores and mark them done in the app. Once your parent verifies them, you'll earn points that show in your stats.
Points can be redeemed for rewards that your parents set up, like screen time, treats, or special activities. Check the Market tab to see available rewards.
The leaderboard shows rankings by points earned within different time periods (daily, weekly, monthly, yearly, and all-time). It's friendly competition with your siblings!
Try pulling down to refresh on any screen. Make sure you have an internet connection. If issues persist, try logging out and back in.
If you used Google, Apple, or Microsoft sign-in, use those services to recover your account. For password-based accounts, contact [email protected] for help.
Visit our data deletion page or contact [email protected] to request account deletion.
Our support team is here to assist you. Reach out via email and we'll get back to you as soon as possible.
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